Teléfono: +441403253526
Dirección: 31 North Street, Horsham RH12 1RJ, United Kingdom
Ciudad: Horsham
Platos: 17
Reseñas: 6877
Sitio Web: https://blackjug-horsham.co.uk
"A disappointing meal .bad service from front of house and kitchen. We were highly recommended by our hotel and locals which made the experience even more disappointing. We ordered two roast dinners with a side of caulifower cheese . Service was slow. Our food arrived and there were no roast potatoes. He returned again with the cauli side . Still no potatoes . We then ordered a side of roasts . The waiter saw we had no potatoes and took the additional order and went to the kitchen. This was not isolated occurence. A young couple at a neighbouring table were also served a roast , again no roast potatoes were on the plate or brought seperately. When the waiter next appeared ihe informed us having checked with the kitchen , that we could order roast potatoes and that they would take a further few minutes . At which time I asked for the menu . It clearly stated after the roast meat choices that roast potatoes seasonal.vegetables and gravy would be included . I pointed this put to the waiter who did not admit their mistake but scurried back to the chef. Before he scurried, I asked for the adjacent table to also have roast potatoes served as part of their roast dinner. I told him to cancel our additional side order of roast potatoes as it should have been present on plate and we required them not as additional side but to be included as printed on daily menu. He hadnt noticed or indeed checked their order and presented plate. So you can see why he scurried.. Finally the potatoes arrived with apology... from the chef , via the waiter, not in person. It was not busy at this time for food. The chef appeared and walked through the restaurant area twice but didnt apologise or interact with any staff or customers. He hadnt finished serving covers and it was not home time. The food was overrated in quality taste and quantity. I would not recommend roast lamb or roast beef. Both priced over 20 pounds for a course. When the bill was requested there was no courtesy chat if everything was okay with the meal, or an apology or a discount. At this time of paying i said I was very disappointed with the meal as we had been highly recommemded The couple duly received their roast potatoes but no apology or comment passed to them Poor food, poor team poor front of house and kitchen staff. I dont know how other recommendations managed to be anything but creative writing. Terrible. Do not go to this location for a Sunday Roast. Maybe risk a liquid lunch. But beware."
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Hamburguesa Con Queso
Hamburguesa con queso, lechuga, tomate, cebolla y pepinillos en un pan tostado, acompañada de papas fritas.
Gary
Just in for a few beers before moving on. what a lovely boozer, proper full of charm. really nice winter pub
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Reseñas
Hilde
Nice and cosy pub, very delicious food, great drinks. Great service, nice staff. Excellent choice in Horsham. Cosy courtyard.
F6893SUsusanb
Great atmosphere and very friendly helpful staff . The food was good value of good quality ingredients .The sausage and mash was epic! Despite them being really busy we were served in good time .
RobLillywhite
First time in lunching at the Black Jug Horsham. Although busy service was good and we were not pushed to eat and go, like so many restaurants. Food arrived hot and surprisingly the portions were very good eg. large portions.
JeremyFisher62
Lovely pub, which was not at all noisy, even though it was pretty full. The staff are ever so friendly and efficient. Food was sumptuous definitely recommend the pies and the fish and chips. Not bad value for money either. Would definitely go again.
TWMIM
It’s one of the nicest pubs in Horsham, a little more expensive than most others but the perfect place for a pre-or-post theatre drink or meal. It’s perfectly situated being almost opposite ‘The Capitol’, the town’s main Arts Centre and is also close to the railway station and main town centre. Service is invariably swift and friendly and both the interior and exterior of this place is beautiful.
User
what a sound! I was looking for somewhere where my mother and I could eat and found the black jug to be excellent. warm inside, we sat next to the log fire and a nice heart took his time to explain what for me on the menu (I have allergies), I didn't feel rushed or unpleasant and eating was fantastic. the little dessert with a hot option was delicious and I will come back as if I am not local, it is worth the trip:D
mia
Went for Sunday Lunch with our family today and just wanted to say what a delicious meal it was! The roasts are just perfect, great choice of veg, super tasty roast beef and pork and the best roast potatoes we’ve had in ages and such a generous serving too!!!! Cauliflower cheese of dreams and Yorkshire puddings topped it all off perfectly. We will definitely be back. Service was great too. Thank you Balck Jug yum!!!!
Maria
Have a lovely evening with a delicious dinner with my partner after coming back from Gatwick airport by train, we decided to break the journey half way. We live in the Portsmouth area. We stopped at this beautiful, cozy and unique pub near Horsham train station and we were not surprised this venue was listed in the good beer guide. A great selection of ales, lager, ciders, wines, other beverages and a varied menu. The staff were welcoming, efficient and friendly. We would like to come back again. Keep up the good work. Best wishes.
Journey524191
A disappointing meal .bad service from front of house and kitchen. We were highly recommended by our hotel and locals which made the experience even more disappointing. We ordered two roast dinners with a side of caulifower cheese . Service was slow. Our food arrived and there were no roast potatoes. He returned again with the cauli side . Still no potatoes . We then ordered a side of roasts . The waiter saw we had no potatoes and took the additional order and went to the kitchen. This was not isolated occurence. A young couple at a neighbouring table were also served a roast , again no roast potatoes were on the plate or brought seperately. When the waiter next appeared ihe informed us havi...
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