Teléfono: +441254207233
Dirección: Pleasington Lane, Blackburn With Darwen, United Kingdom, BB2 5JH, Blackburn with Darwen
Ciudad: Blackburn with Darwen
Menú Platos: 12
Reseñas: 1503
Sitio Web: https://www.thebutlersarms.com/
"I must begin by praising the excellent waiter at this restaurant. He took our order and accurately noted all our preferences. However, it is disappointing that the kitchen staff did not pay attention to these requests. For the starter, I ordered garlic mushrooms with Stilton cheese. I specifically asked for no Stilton, and even declined the offer of cheddar cheese. Unfortunately, cheese was still present in the dish, causing my partner to eat most of it, thinking I was just being picky. Our main courses also had issues. I requested no pickles or tomatoes on my burger, but it still came with them. Additionally, the rest of the burger meal, including the hashbrown, onion ring, and chicken wing, were missing until we asked for them. I ordered fish and chips without tartar sauce or mushy peas, but they were still served with these toppings. The Sunday dinner was decent, but we had to inquire about the missing vegetables and noticed that other tables received a pot of gravy with their meals, which we did not. When it came to desserts, we had to remind the waiter about our order for ice cream, as it was initially overlooked. Overall, we felt that our dining experience was not worth the money spent. I did mention these concerns to the manager when our mains arrived, but she did not seem interested until I brought it up again at the end of the meal. I suggested to the waiter that he should have a word with the kitchen staff to ensure that customer requirements are met properly. Thankfully, my cheese preference was just a preference and not an intolerance."
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