Teléfono: +441371873901
Dirección: High Street, Uttlesford, United Kingdom
Ciudad: Uttlesford
Platos: 10
Reseñas: 850
Sitio Web: http://www.saracenshead-hotel.co.uk
"My three friends and I found this pub in the centre of little Dunmow after attending the Little Easton car show on Sunday 10th September – we agreed we thought it looked pleasant from the outside as well as the inside. Once seated we did wonder why such a centralized and attractive looking establishment was not bustling and maxxed out seating wise. However, we were about to realise why it was not busy… Three of us ordered the chicken liver pate, with onion jam and crostini and our other friend ordered the prawn cocktail. The latter was fine, however, once we received the pate we were quite shocked to see the proportion of the pate vs the crostini but more shockingly our onion jam was not with the order. We approached the waitress about this and the response was ‘we’ll see what we can do’ – this gave the impression of either, they don’t know what was on the menu or it hadn’t been changed due to lack of onion jam. However a few minutes later the jam was with us and we got on with our starter. The pate was a bit creamy and lacked the taste of chicken but there was too much of it to be used on the crostini supplied, so a bit of a waste from a cost point of view. No complaints about the prawn cocktail. Next main: three fish chips and one burger ordered. When the fish chips came over, it looked fine from appearances. However, once we cut in, the batter was VERY thick and there was an uncooked yellow substance between the fish and the cooked batter. We think as the batter was so thick, the yellow substance was indeed uncooked batter, due to the thickness above and the heat from the oil could not penetrate this level. The fish was mushy like it had additional water, probably from the uncooked yellow substance and the fish had no taste. The pea puree that came with it was nicely done, but once again lacked flavour. The tomato ketchup slid off the chips, like it had been diluted down whereas vs known brands it has the same viscosity as mayonnaise. The worst part of the meal was my friend’s tartare sauce that had what we described as a ‘wizard pubic hair’ in it – it was disgusting! Clearly no one checked anything that left the kitchen. The whole experience was bad, the waiting staff took ages to come over for the cheque to be paid, even though the dining room was not busy. We didn’t complain because we didn’t want to make a scene, not that anyone was going to witness it. I’m sure the staff there do their best, but also to see 4-5 people standing around doing nothing it doesn’t look great. I can say hand on heart, that’s not only the worst fish and chips I’ve ever eaten; it’s the worst meal I’ve ever eaten. Also, it is not pub etiquette to allow guests to walk in and out with no top on. They clearly could see this happening, however, I’m guessing from the appearance and quality of the person(s) not wearing any upper clothing that they were indeed their only customers who continually come back to the business. I did feel unwell throughout the remainder of my day which I’m assuming is from this meal as I didn’t eat anything else. Bad food, bad service and a pubic hair in a sauce, not a good place to attend If I could give this zero I would have done."
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Paul
Sadly we could not give a 5 as the food had changed. We love the fish and chips but this time the batter was awful. Service was great as always but sadly the menu is not what we would like.
Dirección
Reseñas
alisona713
Lovely atmosphere with great service pork belly and fish chips were both excellent highlight of the meal was the crumble with custard! Molly and Laura were attentive on what was a busy evening!
DaveB3646
Limited menu! Ordered fish chips, however I got a 3” tail of haddock that was over cooked and tasteless. Chips had been re heated and were rock hard and also tasteless. Never again will I eat here!
tamara
Excellent , friendly , professional service as always , but so disappointed with my usual fish and chips, the batter is not the same. Looked and tasted cheap and nasty. Sad as we love eating in the Saracens. Need a better menu.
luckymeLondon
We were looking for somewhere for lunch. Not knowing the area at all. This place doesn’t look great from outside but is very nice inside. We received excellent service. The food was well cooked. Well presented and enjoyable. If this was local to us we would definitely visit again.
Mike
Great friendly service. Recommended the fish pie and crumble, both of which were genuinely home made and fantastic/delicious. Thanks to Laura for her brilliant recommendations and great service. Only disappointment is that the Saracens Head is nearer to where we live some 90 miles away!
462lindaw
We wanted a nice overnight stay to relax. It didn’t disappoint. We stayed in a suite number 22 a beautiful light big room with everything you need. The bed was huge and so comfortable. We are now upgrading our own bed! Noise wasn’t an issue at all and all staff were helpful and friendly. Food was delicious we had dinner and breakfast and both were cooked to perfection plentiful. Would definitely recommend and definitely stay again. Thanks just what we needed.
barry
I phoned the day before to book my table for two The first time call cut off. The second time a man took my name and made the booking. On arrival at the restaurant I said my name but was no booking. We were seated as the restaurant was not busy. Our food order was taken and we waited a while. When the food arrived the food order was wrong my wife ordered a salad and we got a gnocchi meal the food was pleasant and we had a dessert. We asked for the bill but the waitress had gone home so was no one to take the payment. We will try other restaurants in the town next time.
GlobeTrotting598811
I was very disappointed with the food and service at this restaurant. The dish I wanted to order was unavailable, so I had to choose something else. What arrived was not what I expected and was inedible to me, so I returned it immediately. I was shocked to see that I was charged full price for the dish on my bill. The bar manager insisted that what I received was what was on the menu, despite two items missing and the dish looking poorly put together. I had hoped for a discount or an apology, but received neither. It seems like this establishment is not interested in building good relationships with the local community.
490alexg
My three friends and I found this pub in the centre of little Dunmow after attending the Little Easton car show on Sunday 10th September – we agreed we thought it looked pleasant from the outside as well as the inside. Once seated we did wonder why such a centralized and attractive looking establishment was not bustling and maxxed out seating wise. However, we were about to realise why it was not busy… Three of us ordered the chicken liver pate, with onion jam and crostini and our other friend ordered the prawn cocktail. The latter was fine, however, once we received the pate we were quite shocked to see the proportion of the pate vs the crostini but more shockingly our onion jam was not wit...
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