The Waterside Terrace Bar And Restaurant

Went to have a nice evening drink next to the river and decided to choose Hotel Wroxham. The place itself is nice but needs updating a little. However, we were not impressed at the way the manager Wendy, spoke to her staff. To say she...

Went there for Lunch and ordered sandwiches, Crab on Granary and Sausage on white. To my disappointment my Husbands looked amazing but mine came out on TOASTED bloomer, didn't want a TOASTED sandwich, menu never stated this and was confusing for this to happen. Dessert...

Disorganised chaos, third full and couldn’t cope. 19mins to take drinks, 41mins to get drinks, 60mins came to take payment, didn’t pay, ordered a drink, 82mins drinks delivered, 87mins we got start of food, cutlery delivered 90mins, food service finished 96mins in with only two... Ver carta

Visited today and this was the worst cappacino I've ever had, the latte was disgusting and more like dishwater! The hot chocolate was watery and tasted horrible. They are charging Costa coffee prices but would not recommend this place at all. If you want a decent coffee or drink go somewhere else. Complete rip off.

We were fortunate to secure an outdoor table with a view of the river, allowing us to enjoy our lunch while taking in the scenic surroundings. We all opted for sandwiches, which were served with a generous portion of fries, making for a satisfying meal. The service was top-notch, with attentive and friendly staff. The burger also caught our eye...

My partner and I visited for lunch, hoping for a unique dining experience away from typical tourist options. We enjoyed a tasty seafood cocktail with prawns and smoked salmon, although it was a bit difficult to eat due to the container not being very user-friendly with just a knife and fork. The scallops and smoked salmon and haddock with chowder sauce were delicious. The lamb cutlets were decent, and the pork belly was okay. Ver carta

We had lunch today and as usual the food was great, bar staff excellent as were the two girls that served us..... but the thing with the bluey grey hair was obnoxious from the start., Evil looks, being really loud and pushing past us etc, we asked for the bill and he slapped it down on the table (this is the short version of events). We arn’t sure what his problem was, maybe because we turned up whislt he was talking and he didn’t like it.. not sure... but this level of unprofessionalism is not the standard we are used to or expect from the Wroxham Hotel. It’s a shame as this would have been a 5 start review otherwise.

It was a long time ago that I last visited here. I had met the manager recently and he invited me to come and visit. It was very busy but the staff were excellent. They paid attention to the needs of the customers. I felt safe and happy. The terrace was good and bright. It looked clean, I went for the Haddock and chips. Beautifully cooked, it was crisp but fluffy inside. Excellent. My lemonade was good as well. Attention to detail was good, I loved the fish and chip newspaper under my food. Well done. I chose a desert, sadly the fruit option was missing so I tried a different dessert. It was good but not really my choice. It was a bit small but delightfully presented, always important to me....

It is disappointing to see the recent negative reviews of this restaurant. My friends and I always dine here when we visit Wroxham, and we have missed our trips during lockdown. Yesterday, we went with friends for coffee on the terrace before our boat trip and booked a table for lunch upon our return. Initially, it was a bit challenging to find staff, but we later learned they were short-staffed. Given the difficult times that many hospitality venues have faced in the last 18 months, we arrived at our favorite place with no expectations, just happy that they were still open and eager to support them. Our drinks were served promptly, and we enjoyed the view of the river from the terrace. For... Ver carta