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Was at a funeral service was great hot tea and refilled immediately

Greenock’s best hotel, locals use it for many types or events. Perfect location when visiting Greenock.

Wasn't impressed at all. Staff too formal for a relaxing family meal. No atmosphere. Food very average.

Did not stay over. Went to the tribute act, Freddie Mercury. It was a great night. Central for the bus, train service.

Having left not do positive feedback in the past I decided to give The Tontine another chance and wow was I surprised. The menu is much improved and I can only describe the evening meal we had as super.

A friend,here on holiday from Wales,treated seven of us to Afternoon Tea at the Tontine Sadly, recommended by me) At £14 per head,it was a very poor show . Prosecco not included. Meagre fillings in sandwiches,disappointing cake selection.....and poorly presented. We had to ask for cream and more jam) Not everyone had a plate at their place setting. Never again!

We were visiting Greenock and took 3 rooms over a weekend. The rooms are functional but probably could do with freshening to the standard of the rest of the hotel.We ate in the restaurant and had a evening meal which proved to be very good and we appreciated the 1/2 portions of several of the dishes served. The service of the hotel staff was excellent and we all enjoyed our stay.

Afternoon tea was shocking. Cheap Squeezy cheese, bread not buttered. No clotted cream for scones. The “cakes” were tiny and only 1 each (for 2 people) which meant 3 tiny bits per person. Certainly didn’t look like their advertised pictures online. They knew we were coming and hadn’t defrosted any clotted cream???? Bread still had crusts! The staff were pleasant enough, hence 2 stars not one. Given the cost this was certainly NOT value for money.

Having just came from my Dads funeral last Thursday at 10 am, we decided to use The Tontine Hotel for morning tea afterwards. We were greeted at the front door by a young lady who led us straight into the large function room. What a service we got. Very relaxed, plenty of beautiful cakes, pastries, sandwiches and sausage rolls, even veggies ones too. Endless Tea and Coffee for everyone who came. There was no rush at all. We didn’t leave until after 2pm and even got boxes to take scones etc away with us. Keep up the good work McNelis Family, excellent attentive service as always. Thank You x