Zaps Burrito - Menú

87 Elvet Bridge, DH1 3AG, County Durham, United Kingdom

🛍 Lunch, Mexican, American, Fast Food

4.1 💬 570 Reseñas
Zaps Burrito

Teléfono: +441913757548

Dirección: 87 Elvet Bridge, DH1 3AG, County Durham, United Kingdom

Ciudad: County Durham

Platos: 35

Reseñas: 570

"I have been here multiple times and received nice food however upon my most recent visits I have been thoroughly dissatisfied. My most recent, and frankly most appalling, visit was today (15/09/22), I brought a family member with me after having recommended the burrito bar a few times; expecting to have a high quality experience. However, unfortunately, we did not. My family member was served first and successfully, they were treated wonderfully by the member of staff and seem rather happy with their meal. For me however, the female that served me had poor customer service skills, her voice was monotone, appearing rather bored, and her questions of what fillings I liked were not that clear. While wrapping my burrito the employee herself noticed the vast amount of liquid just pouring out of my mea and did nothing, it looked disgusting. After sitting down I opened up my burrito to mass amounts of liquid just dripping out, I don’t even know what it was! I struggled to eat my meal as it was falling apart alongside being wet and cold. My tortilla was just disintegrating due to how soggy it was. After finishing my hands were dripping in said liquid. The “spicy” beans tasted like watered down heinz and my chicken was not nice. My “tomato” rice also tasted plain. I did not enjoy my meal at all, the best part was my can of pop. This place is extremely hit or miss recently, I have no idea what has changed but it is no longer nice. I have also attached a photo of my family members meal who was prepared by the male member of staff. I did not enjoy my food at all but my family member “somewhat” enjoyed theirs at least."

549tracyr 549tracyr

First time I went in and the lass was amazing and so helpful ! The burrito was so nice and I’ve been back for another one so full of flavours

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Reseñas

KarmaPaul
KarmaPaul

Delicious burrito chips are a must-try! I can't wait to come back. The prices are reasonable and worth it. If you're in Durham, make sure to stop by for a tasty treat.


holc08092
holc08092

This is a delightful spot for a casual meal, offering the best Mexican food I've had in quite some time. The portions were generous and the prices surprisingly affordable.


jcQ4556SX
jcQ4556SX

2x Burrito meal deal, good value for money. Staff member was very friendly and gave us great portion size. Spicy fries were well seasoned. Selection of cocktails to have with the food. Lovely decor around the restaurant. Will definitely be coming back soon!


SunderlandMan93
SunderlandMan93

Met a friend in Durham and called in for a quick lunch. The menu looked good and we weren’t disappointed. Staff were very friendly and informative when asked questions and the place seemed to have a good vibe, seemed a little quiet for the time of day, however I would suggest this is with the Students not being around My burrito was excellent, tasty, filling and superb value for money, Top Stuff!


thehoglet
thehoglet

I ordered a surprise bag the day before but after we travelled to Durham to collect it I got a message less than half an hour before to say they didn’t have enough left. Totally inexcusable after they accepted my order a day before. I strongly suspect that due to the good weather and Durham being busy they were doing good business so decided to sell my order for a higher price rather than reserving it and honouring the order. As customers have up to 2 hours before to cancel these orders Zaps should have the decency to give at least the same notice if they are going to mess customers around like this. Very, very poor customer service.


rootravels2018
rootravels2018

Ordered delivery to my hotel after arriving in Durham ill and tired. Ordered the vegan jackfruit burrito which is currently out of stock but the staff member called me to explain and offered me an alternative. He also explained that one of the items I'd bought wasn't vegan and offered me an alternative. My food arrived quickly and the burrito was HUGE with loads of tortilla chips and an extra taster of the other vegan filling option to try It was just what I needed whilst feeling so ill and away from home. So good I went back with my mum a couple of days after! Our burritos were just as good Super yummy, decent price and friendly staff. Keep up the good work!


maisymeg
maisymeg

We had been hiking around Durham city all morning and worked up a good appetite and as we had seen this place the day before and liked the menu, we decided to try it for lunch. The ground floor just has tables and toilets, so you have to walk up the stairs to reach the food service area, which is very clean and the food all looked fresh and tasty. The young lady serving the food was very organised and helpful in recommending choices as there were lots of ingredients to choose from going into our burrito! We enjoyed our food and it was so filling we didn't eat much more the rest of the day. For a tasty, filling meal at a reasonable price I would recommend eating here.


barkergirl1089
barkergirl1089

I visited this restaurant with my son, who is a regular customer here. Despite being very busy with phone orders, we didn't mind the wait. We shared some nachos and ordered 2 meal deals. The nachos were amazing, especially the shredded beef which literally melted in our mouths. When we went to pick up our burritos, we were served by a polite, friendly, and helpful young lady and young man. We didn't receive our fries, possibly because they were busy, but we also didn't remind them so that was on us. Honestly, we didn't even miss the fries after enjoying the nachos. The burritos were also delicious, and now I understand why my son loves this place. We will definitely be coming back again.


T6077YPbobc
T6077YPbobc

I have been here multiple times and received nice food however upon my most recent visits I have been thoroughly dissatisfied. My most recent, and frankly most appalling, visit was today (15/09/22), I brought a family member with me after having recommended the burrito bar a few times; expecting to have a high quality experience. However, unfortunately, we did not. My family member was served first and successfully, they were treated wonderfully by the member of staff and seem rather happy with their meal. For me however, the female that served me had poor customer service skills, her voice was monotone, appearing rather bored, and her questions of what fillings I liked were not that clear....

Categorías

  • Lunch Deléitese con nuestras ofertas de almuerzo, donde los ingredientes frescos y los sabores globales se fusionan para crear comidas satisfactorias. Elija entre una variedad de ensaladas, bocadillos y platos principales abundantes para una escapada culinaria a mediodía.
  • Mexican Sabores auténticos mexicanos te esperan con fajitas chisporroteantes, tacos sabrosos, enchiladas picantes y guacamole fresco, todo elaborado con ricas especias tradicionales y acompañado de guarniciones vibrantes. ¡Disfruta de una fiesta en tu plato!
  • American Disfruta de los sabores clásicos americanos con nuestro menú diverso, que incluye hamburguesas jugosas, pollo frito crujiente, costillas de BBQ abundantes y ensaladas frescas. Deléitate con el confort atemporal en cada bocado, creado para satisfacer todos los gustos.
  • Fast Food Disfruta de una variedad de comidas rápidas y deliciosas perfectas para comer sobre la marcha. Desde jugosas hamburguesas y crujientes papas fritas hasta refrescantes bebidas, nuestro menú de comida rápida satisface tus antojos con un servicio rápido y sabores irresistibles.

Comodidades

  • Takeout
  • Seating
  • Free Wifi
  • Vegan Options

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"started really well and went to the counter and ordered a cream with bananas and nutella and especially gave no earthberries I also asked after a san pelegríno still water as this was on the menu. I was the first person to order and the last to eat at the end. I brought my water over which was a cheaper brand water I just had £2 for what I would like to have seen? we will, when asked for san pelligrino to say water that they do not in. Finally my crepe and I take a bite and understand that it is earthly on the whole species and wise by which I am allergic. one of my family members takes it back and says that I have asked for bananas, there is no earthly reason why I cannot eat it and did not want it on my crepe. then 5 minutes later another crêpe comes out, who was my bite crêpe, that someone had put the earthy and banan in the bananas. disgusting ... not sure whether this was a mistake or just stingy either as it did not. it is then returned because there is no way I eat, and it is explained again, there is a reason that I can not eat strawberries, to which then one of the owners passes to serve the right crepe and apology. I really hope that today a lection has been learned because cross-contamination is not a sweat. please be careful when they eat there. I didn't get any refunds offered, but then they were ready to serve me a bite crawl, so it didn't surprise me so much."