"I have stayed in many hotels over the years, but this was by far the worst experience I have ever had. To get to our room, we had to walk around the back of the pub near the kitchen and step over a dirty kitchen water channel. The room was very small and lacked basic amenities like a bin. Despite these issues, we decided to eat at the pub downstairs (although we found the food to be overpriced for tiny portions). However, the problems escalated when we realized that the walls and floors did not block out noise well, and we could hear loud music from the pub all night. Even after the pub closed, the music continued to get louder. Around midnight, we asked the staff to lower the volume, only to find them having a party with loud music and joints. They briefly turned the music off, but it soon started again. In the middle of the night, water started pouring through the fire alarm directly onto our bed. It turned out to be dirty shower water from a staff room above. After complaining to a staff member (who appeared to be heavily intoxicated), we were moved to a spare room that was also dirty and covered in hair and dirt. We considered leaving, but decided to stay the night despite the discomfort. The next morning, we cancelled our reservation for the following night and requested a refund, which we received without any additional compensation. Overall, it was a terrible hotel experience that I will never forget."
