"I don't even know where to begin with this review! We had booked The Rathskeller for our annual Christmas Party well in advance and pre-ordered our menu choices as instructed. We arrived at 6:50, but some of our party members were running late. The staff asked us how long they would be and we happily waited for them to arrive. Starters began to arrive, but we were still waiting on some more. After 10 minutes passed, we inquired about the missing starters, only to be told that they were all served. We disagreed and showed the staff our order that we had brought with us. Finally, the rest of our starters arrived, but some of them were incorrect. One member of our party ordered the Crayfish cocktail, only to find that the crayfish was still frozen. The bottle of white wine we ordered was served warm. When our mains arrived, we asked for salt and pepper, but were given sachets on a plate in the middle. We requested salt and pepper grinders instead. Unfortunately, most of our vegetables were overcooked, and my carrots were old, white, and wrinkly. The desserts were okay, but the vegan option was tasteless and watery. We proceeded to the lower floor for the entertainment that was included in our package. The DJ was playing more background music than dance music, but it was nice to be able to talk. As the night went on and people became livelier, one of our team members requested a song from the DJ, who rudely brushed her off. His girlfriend then got involved and tried to start a fight outside. In a shocking turn of events, a staff member while working, forcefully pushed one of our team members as she was leaving, causing her to almost fall to the floor. We had to catch her to prevent her from hitting her head. As a result, we were all asked to leave, along with other parties in attendance. Another party also commented on the unprofessionalism of the DJ and his girlfriend, who had been causing problems all night. One waitress kept apologizing to us and agreed that the DJ and his girlfriend were a joke. The DJ's behavior was incredibly unprofessional and his girlfriend's drama only added to the embarrassment of the evening. Overall, this was the worst Christmas party we have ever attended. It was a complete waste of money and it was clear that they were trying to take advantage of the holiday season. Who expects to be assaulted by a staff member at a Christmas party?! We will never be returning."
