South Cambridgeshire
The White Hart Country Inn

The White Hart Country Inn

1 Balsham Road, CB21 5BZ, South Cambridgeshire, United Kingdom

Pubs • Full • Lunch • Drinks


"Nice interior with regards to the restaurant, but the rest does let it down, stayed here for three nights with my wife, daughter, and her boyfriend as we were attending a wedding on the Friday, accommodation was extremely basic to say the least and hygiene was borderline, you could clearly see where dirt remained on doors where they’ve been pushed shut, which indicated they hadn’t been clean for sometime, regards to the breakfast as this was in with the accommodation was okay, but it would’ve been nice if it would’ve been hot and not borderline cold, we dined in the restaurant in the evenings twice, but again, unfortunately was let down by the food one of the dishes we had was a chicken kebab with a wrap and chips, which was a mistake, the chicken was dry and the bread that came with it was very hard, only thing that was reasonably decent was the chips, we wasn’t asked if we enjoyed meals, so I mentioned this upon paying and all I got was sorry about that so I just paid then left, I did notice someone else complained about their room upon departure and again was met with the same sorry about that, then they left to pack their car. I noticed that no feedback was given to the manager that was standing about 15 feet away, on our last night, we decided to give them another chance and we ate in the restaurant again, but unfortunately when I complained with regards to the home-made chicken and ham and mushroom pie was burnt and tasted burnt, again all I was met with was sorry about that, it dose seem that none of the feedback gets back to the kitchen or the manager, gives you the impression they don’t really care because they know that the pub is just a stopgap and the chances of you returning is somewhat rare, I can guarantee we won’t be staying there again if up that way. Rooms. To be honest, unless you’re happy to go cheap and cheerful, just to get your head down in this will be okay, absolutely nothing special. Food drinks. I will say is take your chances you may get lucky, but if you don’t and complain nothing is done or you’ll be met with is sorry about that, but personally I wouldn’t bother."

Broccoli Pizza Pasta

Broccoli Pizza Pasta

Caxton Gibbet Park, CB23 3AS, South Cambridgeshire, United Kingdom

Pizza • Pasta • Italian • Healthy


"I went in today as I wanted the lasagna advertised. The man behind the counter informed me that the beef lasagna wasn’t available and that I could have chicken option. I wasn’t overly excited as I prefer the beef option but when looking at the menu, it advertised that it comes with garlic bread and salad so I thought I’d give it a try. The cost of the meal was £9.99 and I paid with a £20 note. I was given a £10.00 note back and thought, how bad is that?! I know it’s only a penny but they didn’t give me the correct change! Anyway I didn’t mention it and I thought I’d let it go. The lasagna took over 10 minuets to cook (fair enough as it’s fresh) and once it was cooked and handed over to me, I was informed that the garlic bread wasn’t available with my meal as he didn’t have any! I decided to say something to the guy serving me and his reply was to let him know next time and he’ll give it to me then... I was unhappy with this and I tried to ask for money off the meal as I wasn’t getting what was advertised and he wouldn’t have it! He then decided to say that he could make the garlic bread but it would take another 10 minuets, by this time the food will be cold. I asked him why he couldn’t have made it at the time he was making my lasagna, but I didn’t get a clear answer. I was just told how it was and argued with! The guys were rude and I felt completely ripped off! I handed my food back to them (untouched or opened) as I wanted a full refund but they refused and continued to argue with me! I ended up leaving without the garlic bread and without any money off the meal. You wouldn’t get a meal from McDonald’s and be happy without the fries or drink, so why should this be any different?! Customer service and value for money was shocking!!! Sadly I will not be returning any time soon."