Stafford
The Old Smithy

The Old Smithy

United Kingdom, ST21 6DF, Stafford

Pub • Meat • Steak • Chicken


"We have eaten at The Old Smithy numerous times and used the function room for a large family celebratory meal. It has been our restaurant of choice for a number of years. Sadly, we had a meal in the restaurant last night to celebrate our wedding anniversary and were left bitterly disappointed. The starters were absolutely fine. However, whilst accepting that her choice of main wasn't to my wife's liking, that was a subjective assessment. Her main criticism was that the vegetables were virtually raw she couldn't cut them they were so undercooked. I chose the lamb shoulder, and although not a lean cut, I barely had any meat content as the offering was virtually all fat. We are not the type to complain usually, but my wife felt compelled to comment on the quality of her meal when asked whether it was OK (she had left the majority of it). The waitress relayed her comments to the chef patron, who simply sent a message back to say that he was sorry she didn't enjoy the meal but that it is served often in the restaurant without complaint. At the time, there was one other couple in the restaurant who had just finished their meal, so I thought it might have been reasonable for the chef to come and discuss what was wrong it was pretty obvious that this is not something Martin does. I did ask the barman if I could speak to him, but was told he was unavailable and was given a business card instead. It was the lack of concern displayed by the patron that irked us the most. Having recommended the restaurant many times previously, we won't be doing so again. Neither will we visit again. A sad end to what should have been a lovely celebration. Disappointed!"

The Greyhound At Yarlet

The Greyhound At Yarlet

A34 Stone Road, Stafford, United Kingdom, ST18 9SD

Pub • Steak • Vegan • British


"Christmas Day Didn’t think somewhere could be so terrible! AVOID Myself my husband and mother in law decided to go here for Christmas Day lunch. Our table was booked for 1pm. We arrived and were promptly seated at a table in the far corner of the conservatory where the radiator was burning my leg. I went to the bar and had to wait to be served, about 5 minutes, which was fine. I had literally just sat down when the starters arrived. The starters were basic but acceptable. When our mains arrived they did not look very nice and we were informed that the salmon we’d ordered wasn’t ready so we’d have to wait for that! The food was cold anyway so waiting wasn’t a problem. The sprouts were soggy and oozed water. The carrots were the same. The sauce over my gammon had a skin forming on it because it was getting cold. I just couldn’t eat it. The cauliflower cheese and broccoli with cheese sauce were warm but the presentation was awful and it looked really bland. My mother in law said her salmon was nice, probably because it was cooked fresh but the same soggy vegetables and cold roast potatoes. We ‘finished’ our main course and waited 45 minutes before anyone turned up to clear the table. A young chap, who obviously had no restaurant experience, cleared some of the table and then disappeared. It was then a further 20 minutes before a young lady turned up to clear the rest of the table. I expressed my disappointment about the food and service and that we’d been waiting a long time. I asked to speak to the manager. She did not know how to deal with my complaint but did get the manager. Well, this is where I really started to lose my rag. The manager turned up and said ‘well do you want any dessert?’ In a very obnoxious manner. I asked him if his waitress had told him I wanted to speak to him. He said yes but that he did not want to discuss it with me and that he’d speak to me afterwards. He then took our dessert order and walked off. By this time I just wanted to leave. The desserts turned up. The cheesecake was actually quite nice, undoubtedly not made in house, but my husband’s Christmas pudding looked like a very slim slice of Soreen fruit loaf with about two tablespoons of custard poured over it. There was supposed to be coffee and mince pies but I didn’t see any evidence of anyone in the restaurant getting these. Anyway, by this time we’d had enough and so decided to go and speak to the manager and the leave. We went to the bar and I was greeted by a lovely lady. By this time I am quite upset and she could see that. I asked if she was the manageress. She said no and that I’d have to speak to the same guy I’d already tried to speak to at the table. He came over and he just wasn’t interested in hearing my concerns and asked what outcome I wanted. He suggested that as we’d already paid a deposit that we leave it at that and they’d also cover our drinks. We didn’t pay any extra but his attitude SUCKED big time. He was just so rude and did not know how to manage a restaurant, especially on Christmas Day. Also smarten up your staff Mr Manager. One of your ‘waitresses’ had a hole in the seam of her black legging at the back which you could see her red knickers through not really something that I want to see when I’m trying to eat my supposed Christmas dinner. Your staff need training in the basics of waiting tables. You were obviously short staffed. As you did not give me the opportunity to discuss any of this with you, I am therefore writing it here for everyone to see. I know you said you didn’t want to ruin our Christmas Day but you did BIG TIME. We will never come back. It used to be a great eating pub but never again."