"Staying at the Luttrell Arms for two nights and we had a 3 course meal from Psalter’s Restaurant on the first night. Choosing a starter was a challenge. My partner and I do not like fish leaving us with one dish available to us, Cauliflower and Parsnip soup. The soup came out piping hot however, we were unaware that it would have a spicy nature to it causing a surprise. The menu mentioned it would be served with bread and butter however, this never came. Moving on to the main course, again we sat down at 7:00pm and the restaurant had already sold out of multiple options on the menu meaning that again, if you did not like fish then there were little options left. Steak, chicken and a burger was all that was available. We both ordered the Gourmet Burger. When they came you could see that the buns were clearly over toasted and came out burnt, meaning it left a charcoal taste in your mouth after the first bite. The rest of the burger was extremely dry, no sauces were offered to compensate the dryness. Even though my partner and I ordered the same meal, my burger came with 4 slices of gherkin and hers came with 1 slice of gherkin meaning that care was clearly not taken when putting the burgers together. When dessert came, it was presented very well. The chocolate curl on it, had little taste but the ice cream and biscuit was very nice. The next morning we sat down for breakfast at 9:10am. Ordering off of the menu again, there was no option to select certain items off the menu. My partner and I wanted some apple juice from the cold buffet. When we sat back down at the table and took a taste, the apple juice was sour and clearly out of date with bits floating in the juice. Moving on to the food, my partner did not want a cooked breakfast so went for the cold buffet, selecting a croissant and toast, both were nice. I ordered a full English, with scrambled eggs. When it came out I can only say I was disappointed. The first thing I noticed was that I had 3 pieces of bacon but not one rasher, I had 3 pieces of offcuts bacon. I had one sausage that when bitten into broke up and was very dry, just like the burger the previous evening. The black pudding had a long hair within it meaning it was not very appealing. The beans and eggs were the only hot things on my plate, showing that the food had been clearly sat under a hot plate or something and that the eggs and beans were either microwaved or cooked just before being brought out. I ordered tea to have with my breakfast and again I was disappointed as it was not hot, luke warm at best. Throughout dinner and breakfast, flies were an issue. People throughout the restaurant could be seen flapping them away all evening and morning and they were really off putting during meal times. My partner and I, overall were disappointed with the food at Psalter’s and will most likely not be returning to eat there again."
