Teléfono: +441485210742
Dirección: Main Street, King's Lynn and West Norfolk, United Kingdom
Ciudad: King's Lynn and West Norfolk
Menú Platos: 6
Reseñas: 1900
Sitio Web: https://www.briarfieldshotelnorfolk.co.uk/
"Our lovely daughter arranged surprise afternoon tea for our wedding anniversary. We were told to arrive at Briarsfield before 1pm for a surprise. The receptionist/manager ignored us when we arrived. A waiter finally acknowledged us and took us to our table, he didn’t know what we were booked in for nor did us as it was a surprise. So we ordered off the main menu. When we’d finished our meal and questioned payment a manager appeared, she said they had been waiting for us and the afternoon tea intended for us had been prepared. There were only 5 other people in the restaurant so can’t understand the manager failing to identify us. The option she offered was we could take the prepared afternoon tea with us, cost would come out of staff tips or they could use the food the next day. We chose to take our surprise home with us for later. We received 2 small carrier bags containing some small cakes, 2 scones which were rock hard, jam was in a miniature jar not homemade jam, there were no cream, no homemade sausage rolls, no sandwiches. The food we received was an insult on top of which was a customer service error. Our experience was handled extremely badly and unprofessionally. Our daughter works really hard for little money and it upsets me her kind thoughtful gesture for us was treated like this."
Todos los precios son estimaciones en menú.