Est Italian - Carta

Banks Road, CH48 3HU, WIRRAL, United Kingdom

🛍 Cafés, Pasta, Pizza, Steak

4.3 💬 3319 Reseñas
Est Italian

Teléfono: +441516252489

Dirección: Banks Road, CH48 3HU, WIRRAL, United Kingdom

Ciudad: WIRRAL

Menú Platos: 24

Reseñas: 3319

Sitio Web: http://www.est-italian.com/

"6 of us visited here on Sunday evening for my son 's birthday, partly because we 've had a nice meal here before and also because of the 50% off mains offer. The starters were ok but the waitress cleared our plates before my dad had finished eating which we found rude. Then our mains came, again they were ok apart from my steak which was as tough as old boots and definitely not cooked medium. It was that bad that I couldn 't chew or swallow the meat so had to spit it out onto my plate. No one came to ask if everything was ok and when the waitress did come over to ask if we were finished, I told her that I couldn 't eat mine as it was so tough and all she said was I 'll tell the kitchen . No offer of a new piece of steak or a different meal so all I had for my tea was a few fries. I watched her take my plate away to the counter and start cutting it up....as if she didn 't believe it was tough. If it was nice I would of ate it I 'm not going to send it back for no reason , I was hungry!!!! Again she cleared some plates before everyone was finished. We then ordered desserts. After around 20 mins of waiting we were told there would be another 10/15 min delay. For that reason we cancelled them and asked for the bill. The waitress or manageress or whoever she was, brought over the bill and said she 'd taken a small discount off the steak. My husband said no we wanted the steak taken off the bill as I 'd had no tea. Her reply was that it was only half a portion. He told her it was a full portion and as she was tugging the bill out of his hand she said If you say so Unbelievable!!! She reluctantly took my steak off the bill. They also add on a 10% surcharge without any mention which is also based on full price. not the price after the 50% off was taken off. I can categorically say we will never eat here again. I 've never known such poor customer service or rude staff!! There are much nicer places to eat in Westkirby that aren 't rude to their customers!!"

Katie644 Katie644

Went for bottomless brunch yesterday and it was absolutely amazing. The food was delicious and plentiful as where the cocktails. The staff where very attentive and friendly would highly recommend.

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Reseñas

Charlwhit13
Charlwhit13

Mine and my partners favourite restaurant in west Kirby. Been here lots of times breakfast, evening meal. Not once has it ever faulted. Fantastic service great atmosphere even better food! Next to try is the bottomless brunch!


Louise
Louise

Cannot recommend this restaurant enough. The food and service were very, very good and as we'd booked for a Tuesday our mains were 50% off which meant it was incredible value. If we lived locally this would definitely become a firm favourite.


pistonbroke28
pistonbroke28

Not the best time. We arrived for our date night. We ordered our food and within 5 minutes it arrived! I had to send a starter back because it was over cooked. We felt like we were being rushed out. Date night started at 8 pm and finished at 9 pm. Sorry disappointing. Ver carta


aimeej961
aimeej961

The service, food, and atmosphere were fantastic! I highly recommend this restaurant! We enjoyed a bottomless brunch, which included 4 delicious cocktails and 2 courses for £33. The portion sizes were generous as well! We will definitely be returning soon! Can't wait to come back! X


Phoebe
Phoebe

Slow service to begin with but staff were rushed off there feet as it was so busy. Went as a group and we all enjoyed our starters and mains, mix of pasta, pizza and main meals, all delicious! Cocktails were nice and can’t complain as pizza/pasta mains were 50% off. Would visit again!


BertyM22
BertyM22

I recently went for bottomless lunch at this restaurant and it was absolutely incredible. The drinks were fantastic, the food was delicious and there was plenty of it. The meal included garlic bread, a starter, a main course, and bottomless drinks with a great selection to choose from. It cost £30 per person for 90 minutes. We were able to try every drink they offered! Our server, Tavlia, was fantastic. She checked on us frequently and made sure we always had a drink in hand. I am already looking forward to coming back. Thank you so much, Est Italian. Ver carta


Richard
Richard

Warning. Despite their Website indicating they ‘are always happy to accommodate specific dietary requirements wherever possible’ they refused to serve us because a member of our family has a nut allergy. It’s not easy having a nut allergy , especially for a teenager, unable to enjoy the many foods all your pals eat and always having to carry an EpiPen, public rejection only adds to the issues. EstItalian…Please change your website to indicate your Policy so that people don’t rely upon the bookings you have accepted and subsequently refused resulting in embarrassment and inconvenience. Fortunately we were welcomed by one of the other good restaurants in West Kirby that seem to have the abilit...


Kirstie
Kirstie

Visited as a group of 13 adults and 2 babies (6m and 18m for a big birthday celebration. The service was below par, there was only one waitress that was friendly and helpful (didn’t catch her name but blonde lady who was lovely . Half of the table waited for 15 minutes for a drinks order to be taken whilst the other half had already received their drinks, also 3 meals were that late to be sent out some of the party had already finished their meals by the time they came out. The high chairs provided were caked in dried on food and clearly hadn’t been cleaned, there were also no trays to the highchair so the babies couldn’t eat food for themselves. The 18m old ran into the glass door on his wa...


MrsSB79
MrsSB79

6 of us visited here on Sunday evening for my son 's birthday, partly because we 've had a nice meal here before and also because of the 50% off mains offer. The starters were ok but the waitress cleared our plates before my dad had finished eating which we found rude. Then our mains came, again they were ok apart from my steak which was as tough as old boots and definitely not cooked medium. It was that bad that I couldn 't chew or swallow the meat so had to spit it out onto my plate. No one came to ask if everything was ok and when the waitress did come over to ask if we were finished, I told her that I couldn 't eat mine as it was so tough and all she said was I 'll tell the kitchen . No... Ver carta

Categorías

  • Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor.
  • Pasta Deléitate con nuestra selección de platos de pasta clásicos y contemporáneos, cada uno elaborado con ingredientes frescos y de calidad y salsas sabrosas que capturan la esencia de la cocina italiana en cada bocado. Ver carta
  • Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.

Comodidades

  • Wifi
  • Seating
  • Carta
  • Takeout
  • menú
  • Reservations

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