Milano - Carta

Thursday night is ladies night bottle of wine and focaccia for they remember to put the order through for the focaccia! And when they forget and it’s too late...all the manager can do is apologise. Not make an small token gesture toward the...bill (several drinks and pizzas later). Well done for the poor customer experience!

Just back from Bar Milano and wanted to take the time to thank Darren and his staff for everything they did for us today. Things didn't quite go as planned but Darren made sure we had the best time, kept the drinks flowing and even...helped us onto to our next stop by booking taxis for us all. Brilliant customer service from him. Many thanks again!

Great bar for a night out and great selection of favoured gins and cocktails. Music later was great too with a great DJ. Plenty of seats and food looked good too although we didn’t have any. The smell from the men’s toilets was just awful...though which we were told by staff is the drains. It unfortunately meant we had to move to the other side of the bar to get away from it. Ver carta

Big supporter of this hotel, been part of my life for many years, differentiation in this game is customer care, the product offering across all players is much of a muchness. Time for a clear out of staff that don’t understand the importance of the...business. Some of the staff are stars some are Hope this helps. Training is important but square pegs in round holes is a big flaw. Good luck.

Popped in to Bar Milano for a couple of pizzas. Had a bit of a wait on food but restuarant was empty. First the order was wrong. Waited on new pizza and it came completely covered in chilli flakes. It was impossible to even eat...a bite! The side order of chips and stuffed peppers were cold. The worst ever! Some one needs to tell the pizza chef it is not good business to try to kill the customers. Will not be back.

As we were only a table of we seemed to be invisible to the staff. When our food was brought to us we were given no cutlery, had to ask someone to bring it for us. We had to repeatedly ask for things because...they weren’t done the first time we asked. Trying to get someone to serve us drinks was beyond a joke. We went to the bar because we had waited so long to get drinks were sent away. In the end we got a pizza box took our food home. Absolutely the worst service which was incredibly disappointing as it’s our first night out in over a year. The most helpful person was the doorman who got us the pizza boxes because none of the waiting staff could be bothered. Pizzas were nice but not worth... Ver carta

We visited for an outdoor lunch and drinks with our dogs. I have loved bar Milano but unfortunately my visit did not live up to previous experiences: Pros- Outdoor space has been extended and big sports tv outdoors Dog friendly Authentic pizzas friendly staff- great...with the dogs and brought them a bowl of water Cons- Price of drinks especially now that they no longer offer proper daiquiris due to time it takes and charging for a cheap slush from machine The menu is very limited which wouldn’t be an issue if it wasn’t for the fact burgers are made in restaurant kitchen and pizza in bar… meaning room for miscommunication… my partner didn’t even receive his food in our visit Some Staff appea...

Three quiet middle-aged men have a table outside and the service is super quick and friendly…what a lovely night. With no one around us, my friend lights a cigarette and a couple more in the next few hours…no signs to say otherwise and nothing said...either by staff or other patrons. A few hours later and enter ‘Core Security’…the thug approaches us and aggressively tells him to go to the smoking area which when pointed out, we can see a cordoned-off area in the car park. Whilst chatting and being the forgetful character he is, he lights another and Mr. Thug approaches and even more aggressively my friend gets scolded “I won’t tell you again” and then storms off to escalate to his supervisor...

Decided to give Bar Milano a try as knew they now allowed dogs in upto a certain time and we always pass by on our walks. Really now wishing we had carried on and went to our usual spot for lunch. Firstly we struggled to...find a clean table (always a bad sign) but sat down at the best one and thought I’d just ask for it to be cleaned. Ordered pizzas and side of fries and the waitress cleaned our table no bother after me asking. minutes later still no sign of food. Went to the bar to ask the waitress who served me if she could chase the food and let me know how long it would as my son and little dog were getting over hungry and a little fed up to be honest. She never came to apologise or exp... Ver carta