Teléfono: +441945583754
Dirección: Dowgate Road, Fenland, United Kingdom, PE13 5DJ
Ciudad: Fenland
Platos: 10
Reseñas: 272
"On visiting the Rising Sun on Saturday, 26th September with friends, we were greeted by the landlady who informed us in a surly manner of the Covid restrictions, ie. wear your mask when you enter the premises. We all complied and were taken to our table, when we were allowed to remove our masks. The table surface was sticky, but we presumed it was disinfectant, not very pleasant. Unfortunately the tables don’t comply with the 2 metre rule. At one stage the landlady visited and sat down at the table next to us and chatted to the patrons, who she obviously knew, but she had removed her mask and was sitting with her back to us no more than a foot away from our table, which my partner found very rude but most importantly contravened Covid regulations. When we finished our meal we had to comply with the one-way system rule which entailed having to leave the pub and walk outside in an unlit area, through the car park and then enter bar area again. You had to do this trip every time you wanted to use the gents toilet too. When I entered the bar I did not realised that I had to put my mask on again, as I was already in the establishment and I was forced to leave the premises because it was the only way to use the toilet. I was greeted by the landlady who spoke to me in a very disrespectful and aggressive manner. Yes, I was wrong for not wearing the mask, but it was a genuine mistake, as I had only gone to the toilet and was technically still on the premises. But there are ways to speak to people and unfortunately, she has a lot to learn in that respect. I’m 66 years of age, not a child, I speak from experience, having worked in the public sector for over 35 years and I hope that I would never talk to a customer in that tone of voice. To our dismay, her friends on the table next to us totally ignored the one-way system and came into the bar without going via the trip through the car park . Nothing was said. Obviously it’s one rule for one and another rule others. This is the second time I have eaten at this pub and I have spend nearly £250 there. But unfortunately I will not spend another penny in this establishment. I have no qualms with the staff they were excellent and the food was very tasty. But unfortunately the experience with the landlady has left a very bad taste. I understand times are tough for businesses but without customers you have no business."
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Andrew
First visit and really glad I went, lovely food service. Staff couldn't have been more helpfull, highly recommended.
Dirección
Reseñas
TraceyP363
As always, it was lovely. I went to the restaurant with my mum for dinner and had a delicious mushroom burger, while my mum enjoyed the scampi.
Michael
At the end of a walk from town, this pub was truly great. Excellent service with a smile; not at all expensive, and good for a repeat visit somewhen.
poge19
I had a fantastic evening meal at this restaurant, enjoying slow-cooked pork and beef as well as a delicious not-too-sweet plum crumble. The waitresses were very friendly, and the host landlady was great.
Keith
We went to the Rising Sun for Valentine's. The service was great, the atmosphere friendly and relaxed. We prefer the bar area to the restaurant but both are nice. The food was good especially the fish this time. We have been 3 or 4 times a year for the last 5 years and this visit was one of the best. The value is good. We will go back again.
Jeevese
We had a wonderful dining experience tonight. The new menu featured a small selection of freshly prepared dishes by the chef. We enjoyed the steak pie with vegetables, mashed potatoes, and gravy, as well as a steak burger. Everything was delicious and reasonably priced. The staff was excellent, and the landlady was also fantastic. Overall, a great meal and we will definitely be returning again.
debrafX3816MM
On entering the premises we were greeted by a very hostile landlady which continued through out the night it made for a very uncomfortable evening ... Also her covid rules only apply to some and not for others, she was very vocal to our friend for forgetting his mask on entering the bar area but it was ok for herself to remove her mask and not keep her distance !! ..... Will not be returning .....
TraceyP363
Fabulous xxxAfter researching the area for somewhere to bring my family friends I decided that this Elgoods pub would be the place...Great decision with the help of TripAdvisor Walked in the door greeted by the lovely landlady with a warm welcome The whole place is full of warmth and a happy atmosphere xThe food choices are varied with something for everyone.We had the salmon which was absolutely delicious, all left our plates clear enjoying every mouthful.Easy parking too.Thank you we will be back soon
Sooltra
Having seen the steak night offer we decided to give it a go , we thought the steaks were lovely however we had a few issues getting to have them . One of our party was a celiac nothing on the menu to show gluten free and our poor waiter (Adam who was amazing) had to keep going and asking the manager/chef loads of questions.We all like to support local businesses but felt we were maybe too much trouble,ideal if you are looking for a standard pub meal/experience. Hopefully the updates will be sorted soon and again well done Adam who without his patience and good nature we probably would have given up and gone elsewhere.
Oldmanreview
On visiting the Rising Sun on Saturday, 26th September with friends, we were greeted by the landlady who informed us in a surly manner of the Covid restrictions, ie. wear your mask when you enter the premises. We all complied and were taken to our table, when we were allowed to remove our masks. The table surface was sticky, but we presumed it was disinfectant, not very pleasant. Unfortunately the tables don’t comply with the 2 metre rule. At one stage the landlady visited and sat down at the table next to us and chatted to the patrons, who she obviously knew, but she had removed her mask and was sitting with her back to us no more than a foot away from our table, which my partner found very...
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