The Lion Inn - Menú

1 The Village, WR6 6DH, Malvern Hills, United Kingdom

🛍 Steak, Coffee, British, Breakfast

4.3 💬 660 Reseñas
The Lion Inn

Teléfono: +441886812975

Dirección: 1 The Village, WR6 6DH, Malvern Hills, United Kingdom

Ciudad: Malvern Hills

Platos: 21

Reseñas: 660

Sitio Web: http://www.thelionclifton.co.uk

"Sister in-law had reserved 2 rooms for one night stay for myself and my husband on 3rd July 2019, received usual confirmation email informing checking in/out and serving meals times, etc. We arrived around 6.30 pm and spoke to a lady of the waiting staff to let her know we would be having an evening meal, she told us they didn 't have any tables after 7pm as they were expecting a large crowd of 30 people at 7pm, we were told we could eat but we had to order now, before 7pm as we hadn 't booked a table. Nothing in the confirmation email mentions anything about having to book a table!!! The Lion Inn is located in a rural location and not knowing the area it wasn 't going to be easy to find a place nearby to go for a meal, we were unhappy and left very frustrated after hearing this, we had driven just over a hundred miles and all we wanted was a quiet place for the night and a decent meal. We were being rushed by the lady to make a fast decision there and then to order our food so under such pressure, we decided to go along with it and went to our rooms to leave our bags and rushed to the bar to order our meals. However, not happy with situation as couldn 't shower and get changed before the meal as we had planned, we then asked to speak to the manager as we felt penalised, after all it wasn 't our fault we hadn 't booked a table, the email only stipulated: 'meals are served between 5pm and 9pm '. We thought the manager might be able to help out by allowing more time for us to get ready before the meal. A male manager came and we explained, unfortunately, his body language clearly showed us right from the start he was not interested at all, as soon as I started to explain, he crossed his arms and leaned on the back of one of the pub chairs, he kept looking at me with a very unpleasant expression of disdain on his face the whole time while I was explaining, he made us all feel very uncomfortable. When I went quiet waiting to hear his response, and still in his crouched posture, he answered: Is that all, anything else? And what do you want me to do about it? I replied, he should know what to do, he answered: The only thing I can do for you is to refund you your £2 reservation fee and just go and find another place where to stay! We couldn 't believe what we were hearing, told him found his response, whole attitude and body language extremely rude for somebody in his position and that I most likely would write a review, he shrugged his shoulders and just walked away and left us without even saying one single word of an apology! This manager lacks all the skills required to perform his job appropriately with customers, he didn 't like being told he had been inconceivable rude. We found his treatment incredibly disrespectful and totally unacceptable. WE WILL NEVER, EVER GO BACK! Needless to say, after being treated so badly we couldn 't stay and we left, we were fortunate to find a lovely hotel 6 miles away, where all staff were very polite, they made us feel very welcome."

Thomas Thomas

We had a table of 2 on a Wednesday evening the Crab Linguine, Burger and service were all faultless. Look forward to returning!

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Reseñas

Bran001
Bran001

What a lovely meal we had ! Friendly staff very clean puddings delicious the Berry cider was great definitely be going back for another visit ..


Jayminr53
Jayminr53

Great Village Pub to have a drink or food two Bars with a big restaurant two log fires for them cold nights Child friendly and dog friendly also.


Moz1965
Moz1965

Having been recommended to us The Lion Inn and Restaurant did not disappoint.My wife and I checked in mid week for a one night stay on a dinner,bed and breakfast basis.


MDG0808
MDG0808

Family run, newly reopened, this pub is a real gem. A varied menu includes fabulous steaks and fish dishes. at sensible prices. Highly recommended Great food at sensible prices.


Mirielle
Mirielle

My husband and I enjoyed an evening meal here and were very impressed with both the quality of food and the friendly waitress who served us. Presentation and quality of food were very good at sensible prices. We will definitely be returning.


Stevetidmarsh
Stevetidmarsh

I have been dining at The Lion multiple times this year and the food keeps improving each time! Last week, we tried their pie night with the steak and ale and chicken and wild mushroom pies, and they were truly the best we have ever had. The quality of the food is outstanding, offering high-end dishes at pub prices. You will not be disappointed dining here.


garyharvey261
garyharvey261

We stopped by this restaurant after a walk from Cider Mill Cottage, a place we rented for the weekend. The staff were very friendly and they all adored our young Labrador puppy, who had a great time. They even provided a water bowl for him without us having to ask. Dogs are allowed in the pub area of the establishment, and possibly in the outdoor seating area as well. Due to the windy weather, we chose to dine indoors. The wine and beer selection was impressive, and I thoroughly enjoyed the well-kept Abbot Ale. The restaurant itself looked charming, and we overheard several positive comments from other patrons as they paid their bills. Overall, it had a quaint, old-fashioned pub vibe.


Andrew
Andrew

We booked for 1night bed and breakfast arriving at 6pm at 6.20 went to have look at the menu only to be told unknown to us that we needed to book a table and the only times available as before 7 or after 8.30 both unsuitable. We booked this place as it had a restaurant. There was no mention of needing to book on there website. We asked to speak to the manager who came over to see and leant with his arms on the back of a chair in a very arrogant and aggressive manner. After telling him our problem he made no attempt to apologise or explain to situation or to provide a solution only to say he can cancel our booking and return the deposit. We were looking for a quiet being meal and a few drinks...


AYCLE
AYCLE

Sister in-law had reserved 2 rooms for one night stay for myself and my husband on 3rd July 2019, received usual confirmation email informing checking in/out and serving meals times, etc. We arrived around 6.30 pm and spoke to a lady of the waiting staff to let her know we would be having an evening meal, she told us they didn 't have any tables after 7pm as they were expecting a large crowd of 30 people at 7pm, we were told we could eat but we had to order now, before 7pm as we hadn 't booked a table. Nothing in the confirmation email mentions anything about having to book a table!!! The Lion Inn is located in a rural location and not knowing the area it wasn 't going to be easy to find a p...

Categorías

  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
  • Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!

Comodidades

  • Takeout
  • Seating
  • Parking Area
  • Reservations

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