Caerphilly
Golden Valley

Golden Valley

88 Mill Road, CF83 3FH, Caerphilly, United Kingdom

Soup • Fish • Meat • Asiatic


"We have used this take away for over 20 years. However, after the last abysmal experience we will be looking elsewhere. Ordered a take away. All veggie apart from Chicken curry. Person taking order repeated back the order. Confirmed it and it would be 20 mins. We went to collect 20 mins later. Only to be kept waiting for a further 20 mins plus. Half way through she asked how we wanted the sweet and sour to be cooked??? Also mentioned that Chicken curry was not vegan? A bit confused by that. Finally the food was ready took it home only to discover NO CHICKEN CURRY. We rang and were told it was not on the order. It was pointed out that not only had we ordered it the person taking the order had repeated it back. No we were told it was not included????? If we wanted the Chicken curry we would have to go back and collect it or they would deliver and charge not only for the curry but also delivery. No apology for them messing up the order. No apology for overcharging us for the food which DID NOT include the Chicken Curry. We said no we wanted the Curry and we expected them to deliver it free of charge. They had messed up the order. They had charged for food that was not included and why should we have to wait another 30 40 mins for the food. We then had a knock at the door approx 20 mins later. The Chicken Curry had arrived and they wanted £5.25 for the curry and delivery. The delivery lady was firmly told NO. We paid for the order, they messed it up and they had charged and we were not paying again. We received £29.90 worth of food according to their menu but were charged £32.45 and they wanted a further £5.25 on top. WILL NOT BE USING THEM AGAIN. THEY WERE SLOW, THE FOOD WAS NOT WHAT WAS ORDERED AND THEY OVERCHARGED. Even worse they would not see that it was their error and they refused to put it right. Anyone can make a mistake but to refuse to acknowledge your mistake and put it right is wrong."

Kitchen Garden

Kitchen Garden

Llys Meddyg, SA42 0TJ, Caerphilly, United Kingdom

Fish • Wine • Cheese • Kitchen


"Oh dear. What a shame. When we first sat down the waiter was brusque. He obviously found our party of eight, which included one child, and one vegan, pretty tiresome. We had called ahead to check that the restaurant offered vegan options, but there were none on the menu. Our guest was advised to order cauliflower (hold the cheese or put together her own dinner from sides. We asked if the chef could suggest a vegan meal (the restaurant was mostly empty at 6;15 so we didn't feel it was too much of an imposition ...the answer was..order sides ...the sides were fairly uninspiring (potatoes, carrots, plain greens so our vegan guest and her child left. And then there were six... We ordered fish and one order of pork. The waiter got the order wrong and brought multiple orders of pork ..so one of our guests ate alone, while the others waited for their food (to be fair, the other server, a lovely waitress, did offer to return that meal and bring all the food at the same time, but our guest was hungry and needed to eat. . The waiter did not apologize and he continued to ignore us for most of the evening. Perhaps chastened by his mistakes, he took orders at the tables around us, shouting them back to customers at full volume. The lovely romantic setting lost its lustre in the face of his boorishness. There were three servers working that evening and I need to point out that the two other waitresses were very solicitous and extremely accommodating. I got the impression they had been hired to compensate for his gruff ineptitude. The sea bass and pork were both delicious. Perfectly cooked. The sides were very good. Would certainly recommend the food, and the setting but the whole experience was marred by one very rude waiter."

Blas At Bryn Meadows

Blas At Bryn Meadows

Maesycwmmer Nr. Ystrad Mynach, Caerphilly, United Kingdom

Steak • Coffee • Cheese • Chicken


"Went today for Sunday lunch (3 course £26.95p). Both starters were alright then came a Very large roast dinner of which we only managed half. The beef was tender and a generous helping of vegetables but they were sprinkled with different herbs.i.e parsley on carrots and cauliflower cheese, rosemary on the roast potatoes making too many tastes which did not compliment each other. The service was slow but we thought that was on purpose for a leisurely meal.....BUT the fact was that they had taken their eye off the ball after serving the main course. We waited a long time before the table was cleared and they asked for the dessert choice. We were told that we could have dessert as takeaway if we were too full.....which we decided to do... after ordering it took 25+ mins for the server to appear with the two desserts (lemon tart with cream and proprietors and chocolate sauce) on their plates....we reminded her that we ordered them to go and she said she would box them for us. Another 15 minutes later she came with the two boxes which l did not open and left the Restaurant. In arriving home ....one box contained a hard, dry brownie (which was not ordered) and the other four small profriteroles with no chocolate. Both desserts were inedible......whoever boxed them up needs more quality control training. This lunch turned out to be quite expensive for the 3 course lunch that turned out to be 2 courses."