Richmondshire
Richard The Third

Richard The Third

Market Place, DL8 4NP, Richmondshire, United Kingdom

Pub • Steak • Seafood • British


"A Saturday in mid March. A group of 6 of us had a look in for a drink and a bite of lunch. There were other customers in so there was a bit of atmosphere but it certainly didn’t seem overly busy. We got a seat, bought a beer, and perused the lunchtime menu. Then it got interesting there was much confusion between the bar and kitchen staff as to which items on the menu were available or not. Orders were placed and had to be changed when it became apparent they didn’t have to basic ingredients/foodstuffs to make them. When our “baguettes” arrived they were just bread buns. A beef and onion bun lacked onion. Similarly, pork and apple lacked apple. On speaking with staff they seemed particularly exasperated with things. They explained that the landlady had recently opened a cafe 4 doors up and rather than being organised and order foodstuffs for the cafe, she was merely raiding the kitchens at this pub leaving the stock depleted and not communicating this fact. This situation was not the fault of the kitchen or bar staff who seemed frustrated at it all. The place was just badly managed, had an air of chaos, and produced “baguettes” that weren’t and were missing items. Seems that the landlady should start running the place properly. Her staff certainly weren’t impressed!! Oh, and the ‘inspirational’ and ‘funny’ quotes written on the walls with thick black marker pen (with bad grammar) are just naff! Would we recommend the place. Nope. Would we go back again. Nope."

The Firebox Cafe

The Firebox Cafe

Station Yard Burtersett Road, Richmondshire, United Kingdom

Vegan • Coffee • British • Breakfast


"We arrived soaking wet during a heavy rainfall and after I enquired regarding the availability of a table was answered by a petite dark haired woman (a member of staff who needs customer focused training), who informed me in an extremely curt and abrupt manner that, “if you notice I am about to clear and clean that table.” I hadn’t noticed and as she didn’t have any cleaning materials in her hand at the time was rather confused, up but we waited patiently whilst she eventually cleared and cleaned. Later the same member of staff came to take our order, again in a curt manner. When she returned with an incorrect order her reaction was that it was our fault that she had confused the order and she flounced off without a word of apology. Another member of staff delivered our tea cakes and then our coffees arrived and were again delivered by the original member of staff with what I can only describe as a reluctant and irritated manner. Maybe we were treated like this as the norm for that particular member of staff, maybe she had an ‘off day’ or was it because we were ignorant southerners who did not understand the ordering/paying system? Why the original member of staff bothers to work in the cafe is bizarre if she dislikes visitors and/or waiting at table? Maybe a job working behind the scenes would be more suitable for her? Whatever the reason for her manner it left a nasty taste in our mouths!"