Windsor and Maidenhead
Pizza Express

Pizza Express

2-4 Bridge Street, SL6 8BJ, Windsor and Maidenhead, United Kingdom

Pizza • Italian • Desserts • Vegetarian


"Honestly where to start. Lunch rush was clearly over and there were only 4 other tables in there. Plenty of staff on but you wouldn 't have known it. Waited ages to order, when we finally were able too the server was so unfriendly and clearly didnt want to be there. We ordered 2 kids drinks along with the adult ones, they were not delivered to the table. When we asked for them AFTER the kids had finished their food, the waiter said I already gave them to you to which he then looked at the table and went oh I only bought the cokes and coffee, do you still want them or should I just refund them .. kinda defied to point of us asking for them in the first place.... he then said only 1 was ordered (we had asked for 2 from the start) and if we only wanted 1.. again we stated still 2 so he added it to the bill and finally got them. We had water on the table upon arrival but no glasses for it, again we had to ask for these after we ordered. The kids had then spilt the water to which I instantly asked for tissues so I could clear it up, again was ignored, after about 10 minutes and using our cutlery napkins to try and mop some of it up, I went up to the other two servers just standing around and asked for tissues and more cutlery as ours was dirty. Again a few minutes later they finally came over with them. The original server was then seen/heard raising his voice at the chef and then the rest of the team who were I 'm the glasses area. The food was barely warm when it arrived, the pizza was edible but the pasta bolengse was inedible. but we had been out since 10am that morning and it was now gone 3pm by the time we got the food and the kids were getting restless and hungry so we just ate it and paid and left. We were then given the wrong paper bill and the card machine amount was different so we checked the app to see the actual bill and paid it via the card machine. We then let the server know and he held us there to check with his manager as he then thought he paid the wrong table off after us telling him it was just the paper one that was incorrect. Honestly, the service here was awful especially when there were so many staff there and only 4 other tables. We will not be returning."