Teléfono: +496142929292
Dirección: Mainzer Straße 53, 65479, Raunheim, Germany
Ciudad: Raunheim
Menú Platos: 22
Reseñas: 4305
Sitio Web: http://www.bembelsche.com
"We booked a cozy, furnished room for my husband's 70th birthday. We also went out to dinner long beforehand to test what we would like for this special evening. The boss himself gave us good advice and we put together a buffet together. When we celebrated our evening with over 30 guests, we were a bit disappointed with the service itself. The waitress who was responsible for us was friendly. However, some time later a male waitress came and asked me if you could have the one table with four. I agreed to this, but I didn't know that strangers were then simply brought into the room at our event. I was of the opinion that this table would be taken out. When I asked that this might be a misunderstanding since we would like to be among ourselves, the waitress simply said that I had agreed and that it was so full and he couldn't seat the people somewhere else. Plus, I definitely wouldn't have booked the entire room just for us. ..(NO, I always book on such occasions for strangers who might still be coming) When I then asked again whether there was no other option, I was told, not very friendly, that they would get these people out as soon as one Table becomes free in the other rooms. The food was very tasty and everyone enjoyed it. The service could do with some work, even if you are under stress like on an evening like this. Unfortunately, some drinks were brought at the end in washed glasses, but they were completely wet on the outside.......all in all, the ambience was nice, the food was super tasty and after we had our celebration without strangers , were able to continue, all guests went home satisfied and full.... It remains questionable whether we will book an event again... One last thing: when I wanted to pay, I was immediately asked if I would pay the tip with a card. So I think it's not okay to be asked if you give a tip. It goes without saying, with the tip, right?"
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